AI Voice Agent vs Traditional IVR: What Modern Businesses Need
Once upon a time, the IVR menu was a breakthrough. “Press 1 for Sales. Press 2 for Support.” It streamlined customer routing, cut staffing costs, and introduced self-service to the telephone. But in 2025, that same experience feels like being stuck in a time loop—pressing buttons, repeating yourself, and waiting for a human who already […]
How to Choose the Best AI Voice Agent Platform for Your Needs
When it comes to automating business processes and enhancing customer interaction, choosing the best AI voice agent platform can make a significant difference. With so many options flooding the market, businesses must look beyond the buzzwords and focus on what truly drives value: performance, integration capabilities, and long-term scalability. In this guide, we break down […]
